Quality control overview

RF quality control tote close is a feature that supports recording results from an audit of picking and consolidation activities. The auditor uses an RF transaction to record the results of the audit. Three user-defined fields allow the warehouse to define the information to record about each audit.

Picking errors are the most common reason for discrepancies between application inventory levels and physical reality. For this reason, most warehouse operations perform audits of picked goods to try to identify the pickers who need additional training. The auditor uses fields on the pick detail and drop ID records to support the recording of the picking audits and consolidation audits.

This function can also be used to inspect the quality of picked goods, and reject any damaged or poor quality product before shipping. Rejected quantities are unallocated from the order automatically. However, re-allocating rejected goods is not automatic. The warehouse must do this in the normal manner if deemed appropriate.

Common example using RF quality control tote close

A common example of a situation where RF quality control tote close would be used is a warehouse that performs periodical audits needs to record the number of errors, who assembled the order, and who performed the audit.

Basic flow

  1. From the RF Main Menu, select Outbound Menu (5) > QC/Close Tote (6).
  2. Enter a case ID or drop ID. The case ID or Drop ID must be in Picked status. The application retrieves the picking information for the ID and displays information for the first Order, ITEM, and Lot. To scroll through the items, press 4 or 6. To make your selection, press Enter.
  3. Specify this information:
ACPT
Quantity accepted.
REJ
Quantity rejected. Quantity Accepted plus quantity rejected cannot be more than quantity picked.
RSN
Reason for rejection. Must be one of the options that display.
UDF1
User-defined Field 1
UDF2
User-defined Field 2
UDF3
User-defined Field 3 (if applicable)
TYP
Type of update.
CLSD
Is closed?

Application update of the case ID pick detail/drop ID/pack out tables as necessary.